Your Appointment at C.S. Mott Children's Hospital

Registration

Every patient must be registered as a University of Michigan Health System patient. If your child is not registered, we recommend that you pre-register by calling the Registration Office toll-free at (866) 452-9896 or locally at (734) 936-4990 to expedite this process. You should have your insurance card(s) handy when you call. Alternatively, you may register your child at the Registration Desk located on the 2nd floor of the Taubman Center. If your child already has a current University of Michigan registration card (blue hospital card), you may proceed directly to our clinic (see a map).

Insurance Referrals

If you have managed care insurance or your health insurance plan requires an insurance referral, YOU are ultimately responsible for obtaining the referral from your Primary Care Physician's office. Insurance referrals are required for all visit types: New Patient, Return Visit, Urgent, or Add-on appointments.

NOTE: If you do not have a valid insurance referral and/or authorization to be seen in the Pediatric Surgery clinic, you will be asked to sign a waiver (agreement to pay for services), or your appointment will be rescheduled to a later date. We will not be able to schedule surgery until we have received the managed care insurance referral from your primary care physician's office - Your insurance company will not authorize surgery if they have not authorized your visit with us!

We recommend that you have your Primary Care Physician's office fax the insurance referral to us at (734) 936-9784 to expedite this process.

Insurance companies that require insurance referrals include, but are not limited to:

Aetna Managed Choice POS Aetna Elect Choice EPO Blue Care Network
Blue Choice Care Choices Health Plus of Michigan
U-M Premier Care MI Child HMO Medicaid HMO*
Midwest Health Plan HMO Priority Health HMO & POS  

*Please bring your current Medicaid cards with you to your appointment.

If you are unsure whether or not your insurance requires a referral, please call your health insurance plan to inquire about it.

Cost for Your Health Care Visit and Payment

Fees for the initial visit range from $93 to $411. This charge includes not only the actual time spent with the physician, but also the time spent reviewing slides, records, or previous medical documentation to provide the best care for each individual. Payment or Co-payment is expected at the time of service. Payment plans will need to be worked out in advance. Note: Charges for tests and treatment are billed separately and in addition to the physician visit.

Billing / Financial Concerns

Physician Services (Blue & Red Statement)

Toll Free: (800) 914-8561
Local: (734)647-5225

Hospital Accounts (Gold & Blue Statement)

Toll Free: (800) 992-9475
Local: (734) 936-6939

Driving Directions / How to Get to Our Clinic

From Taubman Center

  • Please avoid walking through Mott Radiology at all times UNLESS you have a radiology appointment before coming to clinic
  • Pediatric Surgery Clinic patients shold take the East Elevator DOWN to Floor 2 and turn LEFT
  • Follow the signs toward the Med Inn
  • Turn LEFT at the West Elevator sign (look up for signage)
  • The West Elevator will be on your right hand side
  • Take the West Elevator to the 3rd floor
  • Exit the elevator on the 3rd floor and turn RIGHT
  • Follow the sign to the Pediatric Surgery Clinic